SHIPPING
We are thrilled to offer shipping services to Kosovo, Albania, and North Macedonia. All goods will be shipped directly from our location in Kosovo to the shipping address provided by the customer during the checkout process.
Processing and Delivery: Upon receiving a purchase order, we prioritize the swift processing of your order. Our team works diligently to prepare shipments as quickly as possible. Depending on when the purchase order is received, orders will be processed and made ready for shipment promptly.
Delivery Timeframes: Within Kosovo: 1 to 2 business days. Albania and North Macedonia 2 to 4 business days
Shipping Fees: For all shipments to Albania, and North Macedonia, a flat shipping fee of 5 EUR applies. Orders in Kosovo will be excluded from any fee
*However, we have good news for our valued customers! Orders exceeding 100 EUR qualify for free shipping to these destinations.
RETURNS
Contact our customer service team within 3 days from the date of delivery to initiate a return.Items must be unused, in their original condition, and in the original packaging.Customers are responsible for the return shipping costs unless the return is a result of our error.